How to get started with sales as a founder when you’ve never done it before?
Sales is one of the most important skills for any founder, regardless of experience. It can be daunting to get started if you’ve never done it before, but luckily there are plenty of resources available to help. In this article, we’ll cover some basic steps to get you started and on your way to success.
A primary mistake I see CEOs make is attempting to hire a salesperson instead of selling themselves. It’s critical for a CEO to know how to sell because they will be pitching their company when raising money, relaying ideas during pivots with their board and internal team, and sharing the vision while hiring new employees.
All facets of sales are touched by the CEO, so if they lack confidence in their abilities, it will reflect poorly on the entire company.
As a CEO, it’s important to learn how to sell your product early on. This is because you need to serve as that bridge between your customer and your product. You need to understand what your go-to-market strategy is going to look like, not just what product you need to be building.
It’s a two-fold role: Knowing the direction of your product is important, but so is taking it to market. This is a critical role for a founder, and it’s important to do it well.
The second most common error I see is companies hiring a salesperson instead of a sales development representative. A sales development representative is essentially a support person for the CEO during the selling process; this position aids the CEO in getting organized and eliminates some administrative tasks from their plate. Although this role is usually filled by a junior person, they are still more flexible than management.
Another benefit is that if the CEO does eventually make their first sales hire, they’ll have someone to assist them in training and supporting them as they ramp up.
It’s also knowing how to set your salesperson up for success. We frequently encounter CEOs who hire someone and give them a goal they believe will be attainable, but who defines the goal in an arbitrary way.
Founders and CEOs often need to spend more time establishing expectations and teaching their initial hires so as to avoid losing them early on.
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When should you start selling?
It’s essential that you begin selling as soon as possible. Each conversation can and should be a sales conversation; it only varies based on what you’re trying to sell to the customer. The quicker you associate value with the deal, the more quickly you’ll comprehend your product’s real value and develop your go-to-market strategy. On top of that, if you wait too long, you likely won’t have a clear understanding of who your target customers are supposed to be.
When finding new target customers, consider their external appearance and the internals of the organization. Next, focus on how you can talk about your product in a way that will be understood, as well as its value propositions. After that Investigation is complete, you can begin thinking about which channels would work best for marketing and what type of pricing model to use.
The only way to figure out if you have a good product/market fit is by speaking with your target market and customers. If they are using your product but not paying for it, you still don’t know if there is a clear fit. You need to establish some value even if it isn’t monetary.
Getting a brand to invest its time, money, or name in your product is key to proving your business model and getting to market.
What are the steps in making the sale?
Sales can be a daunting task for any founder, especially if they’ve never done it before. However, by following a few simple steps, anyone can learn how to sell like a pro.
The first step is to understand your product or service. What need does it fill? Who is your target market? What are your unique selling points? Once you have a good understanding of your product, you can start to craft your sales pitch.
One of the most important aspects of selling is building rapport with your potential customer. Take the time to get to know them and their needs. What are their pain points? How can your product or service help solve them?
Once you’ve established a good rapport, you can start to make your pitch. Be clear, concise, and persuasive. Offer value and show them why your product or service is the best solution for their needs.
If you follow these steps, you’ll be well on your way to becoming a successful salesperson. Just remember to always keep learning and refining your skills. The more you practice, the better you’ll become at selling.
When should you start selling?
It’s essential that you begin selling as soon as possible. Each conversation can and should be a sales conversation; it only varies based on what you’re trying to sell to the customer. The quicker you associate value with the deal, the more quickly you’ll comprehend your product’s real value and develop your go-to-market strategy. On top of that, if you wait too long, you likely won’t have a clear understanding of who your target customers are supposed to be.
When finding new target customers, consider their external appearance and the internals of the organization. Next, focus on how you can talk about your product in a way that will be understood, as well as its value propositions. After that Investigation is complete, you can begin thinking about which channels would work best for marketing and what type of pricing model to use.
The only way to figure out if you have a good product/market fit is by speaking with your target market and customers. If they are using your product but not paying for it, you still don’t know if there is a clear fit. You need to establish some value even if it isn’t monetary.
Getting a brand to invest its time, money, or name in your product is key to proving out your business model and getting to market.
What types of sales should a founder focus on when starting out?
There are a few different types of sales that a founder should focus on when starting out their business. The first type of sale is finding customers or clients. This can be done through various means such as online marketing, word of mouth, or even cold calling.
The second type of sale is closing the deal with potential customers or clients. This is where the real work begins. You need to be able to effectively communicate your value proposition and close the deal.
The third type of sale is retaining customers or clients. Once you’ve closed the deal, it’s important to keep the customer or client happy. This can be done by providing great customer service, offering discounts or coupons, and continuing to upsell them on your product or service.
By focusing on these three types of sales, you’ll be well on your way to success as a founder.
How to attract sales talent?
The process of hiring a salesperson often depends on how big or small the organization is. For example, when I was first starting out, most of my hires came from people I knew through my networks or who were recommended to me by other professionals in the field.
The second option is to network. It’s simpler since people will have heard of you, so there’s less need for selling when someone knows and vets you and can introduce you directly, especially if it isn’t someone you know directly.
Your first few clients should be thoroughly scoured for a number of criteria, one of which is experience. Have they previously worked in early-stage sales and were they successful?
After that, if you’ve done three to five reps, you most likely have a leadership team in place. And at this point, those individuals should already have a network of established reps they can draw on. And ideally, you’ll have enough traction that you were able to complete your second raise; thus, typically, Series A has been achieved at this stage.
It has a lot to do with marketing the firm’s vision. The first few employees are typically the most difficult, and it’s easier if you can find them through your network or by referral.
Hiring young talent vs mature professionals
It all depends on the position you’re looking for. If you’re a young technology firm with inexperienced entrepreneurs, you may want to have more senior individuals on the team who have greater domain knowledge.
You might have discovered a hidden treasure in the market, but you must also surround yourself with individuals who are well-versed in your industry and balance it. You’d want some younger talent if you’re a more established, older leadership team.
The youth is ideal for selling cutting-edge technologies, like marketing tech, HR tech, sales tech, and a variety of AI tools and drones. They are part of a generation where these things are commonplace.
In some of the older markets, relationships are more highly valued than in others. There, the old-school way of doing business is still the norm. So if you want to succeed there, you need to find people who are willing and able to adapt to that way of doing things. To do this, first, take a close look at how your target market buys things–and then find individuals who fit well into that market’s culture.
What are some common sales tactics that founders can use to get started?
There are a few common sales tactics that all founders can use to get started. One is providing free trials of your product or service. This allows potential customers or clients to experience the value of what you’re offering without any risk.
Another common tactic is offering discounts. This can be done in a variety of ways such as giving a percentage off the list price, offering free shipping, or giving a certain dollar amount off the purchase price.
Finally, another common tactic is to offer rewards for referrals. This could be in the form of a discount or other perks for customers or clients who refer others to your business.
By using these common sales tactics, you’ll be able to get your business off the ground and start generating revenue.
What are some common challenges that founders face when it comes to sales?
One of the most common challenges that founders face when it comes to sales is finding the right people to sell their products or service. This can be a challenge because you need to find individuals who are not only knowledgeable about your industry but also have a network of potential customers or clients.
Another common challenge is generating leads. This can be difficult because you need to find a way to get potential customers or clients interested in what you’re offering.
Finally, another common challenge is closing sales. This can be difficult because you need to convince potential customers or clients that your product or service is the right fit for them.
By understanding these common challenges, you’ll be better prepared to overcome them and be successful in sales.
How can you overcome these challenges and be successful in sales as a founder?
The best way to overcome these challenges is to have a solid plan in place. This means taking the time to research your target market, understand their needs, and develop a sales strategy that will appeal to them.
In addition, you need to be prepared to put in the hard work. Sales can be a grind, and there will be times when you feel like you’re not making any progress. However, if you stay focused and persistent, you will eventually start to see results.
Finally, don’t be afraid to ask for help. There are a lot of resources available to founders, so if you need assistance, don’t hesitate to reach out to people who can help.
Sales is an essential part of any business, but it can be a challenge for founders who are new to the process. By understanding some of the common challenges and best practices, you can set your business up for success.
What are some common mistakes that founders make when it comes to sales?
One of the most common mistakes that founders make when it comes to sales is not taking the time to properly research their target market. This can lead to selling products or services that potential customers or clients are not interested in.
Another common mistake is not having realistic sales goals. This can cause founders to become discouraged if they’re not seeing the results they want.
Finally, another common mistake is trying to sell to everyone. This can be a waste of time and resources because not everyone is going to be interested in what you’re offering.
By avoiding these mistakes, you’ll be on the right track to having success in sales as a founder.
There are a few key things to keep in mind if you want to be successful in sales as a founder. First, you need to have a solid plan and be realistic about your goals.
Additionally, it’s important to build strong relationships with potential customers or clients and always be prepared to answer their questions.
Finally, don’t be afraid to ask for help when needed. By following these tips, you’ll be well on your way to success in sales as a founder.